Who we are
We are a small business who takes your privacy seriously. Here at Harumade Tea we are committed to maintaining the accuracy, confidentiality, and security of your personal information. Below we have enlisted how we protect your data and respect your privacy.
What information do we collect?
The personal information we collect on our site will be limited to those details necessary for the purposes identified by us. With your consent, we may also collect personal information from you in person, over the telephone, or by corresponding with you via email.
The type of personal information we collect may include the individual’s name, email address, payment information, phone number, and mailing address.
What do we use your information for?
We collect, use, and disclose your personal information solely for the purpose of being able to assist you better. This can be through, but not limited to, providing you with the product or service best suited to you, or requesting and offering you additional products and services we believe you might be interested in.
The purposes for which we collect personal information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address, and payment information is provided as part of the order process.
Safeguarding your information
It is our responsibility to ensure your information is secure and protected. We take all reasonable precautions to protect your personal information from any loss or unauthorised use, access, or disclosure.
When you enter or access your personal information on our website, we ensure your data is only accessible by authorised personnel with special access rights, who are therefore legally required to keep your personal information confidential.
Your consent
Your knowledge and consent are required for the collection, use or disclosure of personal information. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services.
Do we disclose any information to outside parties?
Personal information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal information will only be retained for the period of time required to fulfil the purpose for which we collected it, or as may be required by law.
How long we retain your data
For users that register on our website, we store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our website. We use cookies to improve our website’s functionality and, in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Customers who visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Comments
When visitors leave comments on our website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Customers who upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS included). Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third-party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared, and disclosed.
What rights and access you have over your data
Upon request, you will be informed of the existence, use, and disclosure of your personal information, and will be given access to it. You may verify the accuracy and completeness of your personal information, and may request that it be amended or erased, if appropriate. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
By holding an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to our privacy policy
If there are any changes to our privacy policy, they will be updated promptly on this page.
Contact us
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting us below: